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What does the Resolution Report tell us?

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What does the Resolution Report tell us?

The Resolution Report displays Unresolved (open and un-actioned) and Resolved (closed) cases by month

Last updated on 05 Sept, 2022

The Resolution Report displays Unresolved (open and un-actioned) and Resolved (closed) cases by month
Each of the main statuses has a sub-status and you have there are multiple combinations of sub-statuses
You can turn  the graph lines on and off  by clicking on the legend


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A data view is provided below, where you can view and export the data to an Excel file

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