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Auto Close Case on Hold Status or "NXDOMAIN"

Automation

Auto Close Case on Hold Status or "NXDOMAIN"

Last updated on 11 Jul, 2023

When enabled, this automation will automatically close any case where the domain name's status is either "serverHold", "clientHold" or "nxdomain".

Thereby further reducing manual work by you and your team.

Once enabled, this will also affect all cases available though the API.

For an interactive walk-through, click the blue flashing circles below.

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Closing cases automatically based on ServerHold/ClientHold status

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